“I sent everything. In three emails.”
Month-end is approaching. Documents arrive through different emails and folders, and someone checks what is missing by hand.
Month-end is approaching. Documents arrive through different emails and folders, and someone checks what is missing by hand.
Authorised email and folders, the client list and the expected documents.
A document is missing
The workflow alerts the right colleague. They decide what happens next.
Fictional example · WhatsApp Business, if we choose this channelNo notifications yet.
The message appears automatically at the WhatsApp step.Client documents
A client folder and a clear list of documents still missing.
What we connect and what a colleague checks
- Where the information comes from
- Authorised email and folders, the client list and the expected documents.
- Automation steps
Collect the information. Authorised email and folders, the client list and the expected documents.
Client documents. Group each document by client and month, and compare it with the expected list.
Your team checks. Unclear ownership goes to the accountant. Agree who receives reminders and when.
- What the team receives
- A client folder and a clear list of documents still missing.
- What a colleague checks
- Unclear ownership goes to the accountant. Agree who receives reminders and when.
